
Arbor Assays LLC was formed in July 2007 in Ann Arbor, Michigan by three scientists who collectively have over 50 years of experience in designing, manufacturing, analyzing and shipping FDA regulated and life science and clinical products worldwide. Two of the founders have worked at Abbott Labs Diagnostics Division, Kallestad Diagnostics, Sanofi Diagnostics, R&D Systems, and in 1992 founded Assay Designs, Inc. Assay Designs (www.assaydesigns.com) is a company that has grown from 2 part-time employees to be a major worldwide supplier of immunoassay and detection kits.
Our Philosophy
Arbor Assays’ company philosophy is to build the highest quality detection and immunoassay products for clinically important biomolecules. Our primary customer focus is both pharmaceutical and clinical scientists. We build robust immunoassay and enzyme activity kits to quantitate biomolecules in biological matrices. We delight in taking on the most technically challenging assays there are to develop. The thrill of building a kit that makes someone’s job easier or allows someone to measure something no one else has been able to is what drives us. And we are driven!
Quality does not come cheap. We will not follow the trend of other companies and contract out services such as organic chemistry, peptide synthesis, polyclonal or monoclonal antibody production to whatever country can provide the cheapest labor.
At Arbor Assays, we are totally committed to customer service and we will make every effort to satisfy your scientific needs. Part of this philosophy comes from Ann Arbor, with its home to the Zingerman’s Community of Businesses, the best deli (among other things) in the US today. If you go to their site and visit the About Us page you will see the quote “We have always believed that our customers can tell the difference between mediocre and marvelous. The fact that while competition increases every day, great numbers of food-loving folks continue to find their way down to Detroit Street to eat just reinforces that belief.” Substitute science for food, Arbor Assays for Detroit Street and purchase for eat and you have who we are.
On our home page you will see, on the left hand side, our “Notable Quote”. This displays a random selection from our favorite science quotes. If you have more fun, science-based quotes please e-mail them to us at info@ArborAssays.com.
Here is one that guides us from Mahatma Gandhi:
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”— Mahatma Gandhi
It is a philosophy we believe in passionately.
Direct Order Fax Line: 734-677-6860