Headed by Mr. Stephan King, the rigorous management, innovative technology and team spirit has enabled us to be one of the most reliable suppliers in the biotechnological field. Our company is organized in such a way that there are clear roles for each team player with broad space for individual development. The departments of the company include marketing development, R&D support, customer service, etc.
Our R&D team consisting of the PhD level scientist and biological engineers with decades of experience in life science is aimed to offer technical solutions to enhance your accuracy and successful results in research, and support you for any questions you may have with the using of our products.
Our customer service team is dedicated to the optimization for order-placing efficiency and after-sale satisfaction. Customer service is available on weekdays to support inquires, orders placement, technical questions or feedbacks. You may contact us by email, live chat, or telephone. Our team members trained with the skills required to resolve your issue quickly will respond to your needs as soon as possible (within 12 hours).
Our marketing team targets to know you better by coordinating you and our service. The team actively participates in National and International conferences or summits in the field and meeting with our customers regularly in order to constantly keep you updated for new products, industrial dynamics, and our latest promotion. Experienced salesmen will develop and manage the premium distributors so as to explore the possibilities for better service.
With the office in California, and the extension of distributor network, we are committed to providing high quality products with superior performances and satisfying service to the global scientists and researchers.